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Toyota Lexus released another statement a few hours ago that it has temporarily suspended of all sales of the 2010 GX 460. Toyota Lexus has made the decision to take the Consumer Report’s finding of a potential rollover in the 2010 LX 460 seriously, and boosted the situation into “red alert” mode. This time Toyota is not taking any chances but to deal the problem heads on.
From Mark Templin, Lexus Group Vice President and General Manager,
“For more than 20 years, Lexus has made customer safety and satisfaction our highest priorities. We are taking the situation with the GX 460 very seriously and are determined to identify and correct the issue Consumer Reports identified. At this time we have asked our dealers to temporarily suspend sales of the 2010 GX 460.”
Consumer Reports puts the 2010 Lexus GX 460 on the “Do Not Buy” list because it considers the Lexus GX 460 presents a serious “safety risk” with the potential to roll over in emergency maneuvering. The emergency tests were giving by Consumer Reports to the 2010 Lexus GX during its review.
The Consumer Reports found that the automatic traction control on the 2010 Lexus GX 460 allows the vehicle to slide too much before getting everything in line.
In a statement by Consumer Reports, it said that the 2010 Lexus GX’s rear end “slid out until the vehicle was almost sideways before the electronic stability control system was able to regain control” during its testing. It further adds, “In real-world driving, that situation could lead to a rollover accident, which could cause serious injury or death.”
If this situation exists, this can be easily fix with a few calibrations to the automatic traction control system. As of today, there have been no reports of accidents relating to the roll over potential from the 2010 Lexus GX 460.
Well, this represents another blow to Toyota’s reputation. So far, Toyota hasn’t said much. It intends to replicate the tests that were done by Consumer Reports before making any announcement to the public.
Toyota today released its statement,
“We’re concerned with the results of Consumer Reports testing on the Lexus GX 460 and their suggested buyer recommendation. Our engineers conduct similar tests and we feel these procedures provide a good indication of how our vehicles will perform in the real-world; however, we will try to duplicate the Consumer Reports’ test to determine if appropriate steps need to be taken. Please keep in mind that the 2010 GX 460 meets or exceeds all federal government testing requirements. Customer safety and satisfaction remain our highest priorities. We take the Consumer Reports’ test results seriously and appreciate Consumer Reports bringing it to our attention.”
If you already owned a Lexus GX 460, you can contact the Lexus Customer Satisfaction at 1-800-255-3987.